Terms & Conditions

Welcome to Sultan's Kitchen. These Terms & Conditions govern your use of the Sultan's Kitchen website and services, including the purchase of products. By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or making a purchase.

Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Website Use

General Use Conditions

You may use our website for lawful purposes only and in accordance with these Terms & Conditions. You agree not to use our website:

• In any way that violates any applicable national or international law or regulation
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
• To impersonate or attempt to impersonate Sultan's Kitchen, a Sultan's Kitchen employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which may harm Sultan's Kitchen or users of the website

User Accounts

When you create an account on our website, you are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account and password
• Restricting access to your computer or mobile device
• Taking responsibility for all activities that occur under your account

Sultan's Kitchen reserves the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms & Conditions.

Products and Purchasing

Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer's display of any color will be accurate, and product images are for illustrative purposes only. Actual products may vary slightly from the images shown.

Prices and Payment

All prices are displayed in British Pounds (£) and include UK VAT (Value Added Tax) at the current rate where applicable. Prices are subject to change without notice. We reserve the right to correct any pricing errors on our website and to modify prices in response to market conditions or supplier price changes.

Payment for all orders must be made by credit card, debit card, or other payment methods specified on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping charges).

Order Acceptance and Fulfillment

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Problems with your payment method
• Suspected fraudulent activity

After placing an order, you will receive an email confirmation acknowledging receipt of your order. This email confirmation does not constitute acceptance of your order; it only confirms that we have received it. A contract of sale is only formed between you and Sultan's Kitchen when we dispatch the products to you and send you an email confirming that the products have been dispatched.

Shipping and Delivery

We will make every effort to deliver products within the estimated delivery times indicated on our website; however, delays are occasionally inevitable due to unforeseen factors. Sultan's Kitchen shall not be liable for any delays in delivery.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Intellectual Property

All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Sultan's Kitchen or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Sultan's Kitchen and protected by international copyright laws.

Trademarks

The Sultan's Kitchen name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Sultan's Kitchen or its affiliates. You may not use such marks without the prior written permission of Sultan's Kitchen. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

License and Site Access

Sultan's Kitchen grants you a limited license to access and make personal use of this website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Sultan's Kitchen. This license does not include:

• Any resale or commercial use of this website or its contents
• Any collection and use of any product listings, descriptions, or prices
• Any derivative use of this website or its contents
• Any downloading or copying of account information for the benefit of another merchant
• Any use of data mining, robots, or similar data gathering and extraction tools

User Contributions

Our website may contain reviews, forums, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials. Any content you post to the site will be considered non-confidential and non-proprietary.

By providing any user contribution on the website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material according to your account settings.

You represent and warrant that all of your user contributions comply with these Terms & Conditions.

Limitation of Liability

In no event shall Sultan's Kitchen, its directors, officers, employees, agents, partners, or suppliers be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the website
• Any conduct or content of any third party on the website
• Any content obtained from the website
• Unauthorized access, use, or alteration of your transmissions or content

Sultan's Kitchen's total liability to you for all claims arising from or related to your use of our website or purchases made through our website shall not exceed the amount paid by you for the products giving rise to such liability.

Indemnification

You agree to indemnify, defend, and hold harmless Sultan's Kitchen, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms & Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.

Governing Law and Jurisdiction

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to Terms & Conditions

We may revise and update these Terms & Conditions from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the website following the posting of revised Terms & Conditions means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Sultan's Kitchen
39 Joshua Fords
Bellmouth LU7 4SW
United Kingdom
Email: [email protected]
Phone: +449849556338